Steps:
- Start by turning off the power to the circuit you’ll be working on at the main electrical panel.
- Test the switches with a voltage tester to ensure the power is off.
- Remove the cover plate from the switch box with a slotted screwdriver.
- Unscrew the three-way switch you suspect isn’t operating properly from the box.
- Before disconnecting the switch wires, label each wire for easy reattachment later, and mark the “hot” white wire with a black marker.
- Remove the suspect switch from the box and use a continuity tester to test its operation. If you find that current is allowed to pass through the switch, regardless of the position of the on/off toggle, then replace the old switch with a new three-way switch.
- After tightening the wire connections to the new switch, wrap electrical tape around the switch.
- Screw the switch to the electrical box, and replace the cover plate.
- Test the new switch by flipping on and off the three-way switches at each end of the circuit.